BOPOMOFO CAFE

Prep Cook, Full-time / Part-time
(Ovation Hollywood)

 

Job Summary & Mission

As a Prep Cook at BOPOMOFO CAFE, you play a key role in delivering high-quality experiences by expertly preparing ingredients and ensuring smooth food and beverage service. In this role, you’ll be responsible for preparing beverage ingredients, cooking boba to perfection, and, for locations with a featured food menu, handling food items following safety and quality guidelines. This includes receiving shipments from our commissary kitchen, firing food to order, and upholding strict food handling procedures to maintain our high standards.

Core Values

At BOPOMOFO CAFE, our mission and vision are central to everything we do. Alongside these, we have guiding values that shape our approach to working together. These values represent the behaviors and beliefs that unite us, regardless of role, level, or location.

  • EXCEPTIONAL EXPERIENCE | We bring enthusiasm and proactivity to every moment, driven by initiative, positive energy, and a commitment to excellence. Our goal is to create exceptional experiences for every guest, every time.

  • GROWTH | We embrace challenges with curiosity and adaptability, continuously seeking opportunities to learn and improve. Our commitment to problem-solving fuels both personal and professional growth.

  • COMMUNITY | We strive to build a strong sense of community within our team and with everyone who walks through our doors. By actively fostering connections, we provide a welcoming space where everyone feels valued and can come together.

  • INTEGRITY | We value empathy, patience, and transparency, fostering a supportive and team-oriented environment. Our commitment to reliability and authenticity ensures that every dish and interaction reflects our dedication to quality. Guided by humility and honesty, we strive to be a trusted and dependable part of our community.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

  • Acts with integrity, honesty and knowledge that promote the culture, values and missions of BOPOMOFO CAFE. 

  • Maintains positivity and enthusiasm while promoting a superior experience for both team members and customers.

  • Perpetuates BOPOMOFO CAFE’s core values and mission and develops relationships with shift team members.

  • Precisely prepares ingredients for beverages, ensuring they meet BOPOMOFO CAFE’s standards for freshness and quality.

  • Cooks boba to exact specifications, consistently monitoring quality to maintain an exceptional beverage experience.

  • For locations with a food menu, handles all food items with care, firing dishes to order while maintaining a focus on quality, accuracy, and presentation.

  • Safely receives and stores food shipments from the commissary kitchen, maintaining proper labeling, rotation, and storage practices to ensure freshness and adherence to health regulations.

  • Adheres to and executes opening, midday, and closing procedures to ensure smooth and efficient store operations during all phases of the day.

  • Follows all food handling, safety, and sanitation protocols to ensure a safe, clean, and compliant working environment.

  • Ensures prep areas, cooking equipment, and storage spaces are organized and sanitized, adhering to cleanliness standards throughout every shift.

  • Monitors ingredient and supply levels, communicating any shortages to management to support efficient operations and prevent delays.

  • Works closely with baristas, shift leaders, and management to ensure smooth and timely service, maintaining open communication and team-focused approach.

Summary of Experience 

Prep cook or food handling experience in a Food & Beverage Retail environment - 0-1 Year

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Required Knowledge & Skills and Abilities

  • Ability to learn quickly

  • Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals

  • Manage personal work flow under time pressure

  • Subject to cleaning chemicals, heat, moisture, steam, humidity, open flames, cooking odors, refrigeration/freezer temperatures, loud noise and wet floors.

  • Strong interpersonal skills, Excellent Customer Service 

  • Experienced food and beverage handling and working in a fast-paced & high volume retail environment

  • Effective Communicator

BOPOMOFO CAFE provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.